FAQ

What is ZVET Jewellery?

Zvet Jewellery offers unique designs of plated gold earrings for women who are in tune with themselves, who are bold and who express their individuality through their style.

Each collection tells the story and is developed by a team of designers with a passion for art, given our fundamental belief in the importance of self-expression.  

Quantities of each collection are limited.

Zvet Jewellery was founded by entrepreneur Svetlana Nicole Uwineza, who is passionate about both storytelling marketing and art.

 

Do you have any physical stores?

No. Our earrings are sold online. We also host regular pop-up shops in key cities. For more information, please contact us at sales@zvetjewelry.com

Does ZVET ship internationally?

Yes, we are proud to now offer worldwide shipping for orders above 195,000 rwandan francs. Rates depend on address and location.

Do you offer Free shipping

Yes we do offer free shipping for Rwandan orders only for now.

Can I pay for express shipping?

We are unable to offer express shipping options at this time.

Can I cancel my order if it has not been shipped?

We are unable to cancel orders after they have been placed.

Do you restock sold out items?

We currently release items in limited quantities by collection. To stay tuned for restocks, please add your name to the waitlist on each item page.

How do I make a purchase?

Making a purchase is simple. Once you have found an item you want to purchase, select the product, and click ‘Add to cart.’ The item you have selected will appear in your shopping bag, on the top right hand of the screen. 

Either continue to shop and select more items to add to your bag, or when you are ready to place your order, select “Checkout” and follow the simple on-screen prompts to complete your purchase.

We accept  Visa, and MasterCard. In some markets, purchases can be made using DPO, meaning that we accept Mobile Money Payments.

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